Community Transport Services


Community  Transport Services


Community Transport Victoria (CTV) plays a vital role in our community who need help to get to a medical or psych appointments, but don’t need medical supervision. 

Community Patient Transport
Launched in 2024, Community Transport Victoria provides eligible patients with community patient transport from home to medical appointments and Social Support events. Patients over 65yo travel free of charge.

Mental Health Transport
Our mental health patient transport is a safe and effective transport service for patients specifically requiring transportation to psychiatric facilities or community health centers and routine clinical appointments or less acute transit needs. 

We are dedicated to providing safe, respectful, and compassionate mental health transport services across Victoria, Australia. Our patient charter is guided by national standards and Victorian healthcare laws to ensure you receive the best possible care.

Available transport options depend on the situation and location
For acute mental health crises or situations where the individual's safety is at risk, specialized emergency response is required.

Our organisation is NDIS and MyAgeCare Approved .

Contact information,
- Patient Transport 03 8393 8496 
- Doctor Referrals: referrals@medicaltransport.com.au
- Admin Support: community@medicaltransport.com.au
- Operations Team: operations@medicaltransport.com.au

Community Transport Requests: 03 8393 8496

Members Access

Access patient or customer accounts via the online portals below.

Patient Portal
patientportal.comtransport.org

Customer Accounts Portal
patientportal.comtransport.org

Patients Portal

Enter last 4 digits of your community transport card

COMMUNITY TRANSPORT SERVICES

  • Community Patient Transport

    CTV provides safe, door-to-door transport for individuals who are aged over 55 years old, or living with a disability, and unable to access public or private transport.
    Our patient transport services primarily help people attend essential medical appointments, engage with social activities, and maintain community independence.
    BOOK TRANSPORT 

  • Contact Information

    24/7 Call Centre: (03) 8393 8496
    Head Office: (03) 8104 9150
    Duty Manager: 0485 005 053
    ABN: 944 236 149 81

    CALL (03) 8104 9150 
BOOK TRANSPORT